Refund Policy
3 Day Money Back Guarantee & Refund Policy
REFUND POLICY :
At OPTV , we want to ensure that you are
100% happy with your purchase. If you have
any technical or sales queries, do not
hesitate to contact us. However, if you feel
the service you purchased are not the best
fit for your requirements and you attempted
to resolve issues with our support staff, we
want to make things right although we’d love
to know where things went wrong, or how we
can improve, follow the steps below for a
full refund within 3 days of your date of
purchase. If the 3 days have passed and you
have a problem you can contact us any time
via our chat support on our website, via
ticket on your account, via Emails, or
tickets to fix your problem.
Once you requested a refund you can’t subscribe again to our service at any time in the future.
Requesting a Refund
Follow the steps below to get your refund
request sent to us:
1- Login to the client area
(billing/login).
2-send us a ticket with your request and the
reason for the request.
3- include your invoice number.
4- Or you can use the same email address you
use to buy our services. Send us your
request on our support email ([email protected])